Last updated: October 14, 2026
This Privacy Policy explains how Sky Luxury Car Services LLC («we,» «us,» or «our») collects, uses, protects, and shares personal information when you visit skyluxurypa.com or use our luxury chauffeured transportation services in Philadelphia, PA and the surrounding areas.
By using our website or booking our services, you agree to the practices described in this policy. Please also review our Terms and Conditions.
Information We Collect
When you request a quote or book a ride, we collect:
- Contact details: your name, phone number, and email address.
- Trip details: pickup and drop-off addresses, date and time of service, flight numbers for airport pickups, and any special requests.
- Payment information: credit card details required to secure or pay for your booking. Payments are processed by PCI-compliant third-party payment processors — we do not store full credit card numbers on our servers.
We also automatically collect limited technical information when you browse our website (device type, browser, pages visited) through analytics tools described below.
How We Use Your Information
We use your information to:
- Confirm, manage, and fulfill your transportation bookings.
- Communicate with you about your trip (confirmations, chauffeur arrival updates, schedule changes) by phone, email, or text message.
- Process payments and prevent fraud.
- Improve our website and services.
- Comply with legal obligations.
Text Messages
By providing your phone number when booking, you consent to receive trip-related text messages from Sky Luxury Car Services, such as booking confirmations and chauffeur updates. Message and data rates may apply. You may opt out of promotional messages at any time by replying STOP.
Information Sharing
We share your information only as needed to operate our services:
- Chauffeurs: your name, phone number, and trip details are shared with your assigned chauffeur so they can complete your pickup.
- Payment processors: payment details are shared with PCI-DSS compliant processors to complete transactions.
- Legal requirements: we may disclose information if required by law or to protect our rights, safety, or property.
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and understand how visitors use our website:
- Google Analytics (via Google Site Kit): collects anonymous usage statistics such as pages visited and time on site. You can opt out with the Google Analytics Opt-out Browser Add-on.
- Trustindex review widget: displays our Google customer reviews; it may set cookies per Trustindex’s own privacy policy.
You can control cookies through your browser settings. Disabling cookies may affect some website features.
Data Security
We take reasonable administrative and technical measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We keep your booking information for as long as needed to provide our services, maintain business records, and comply with legal obligations (generally up to 7 years for financial records). You may request deletion of your data as described below, subject to legal retention requirements.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal retention requirements.
To exercise any of these rights, contact us using the information below.
Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, contact us:
Sky Luxury Car Services LLC
Philadelphia, PA 19134
Phone: +1 215-917-7709
Email: info@skyluxurypa.com